Contact Us
Our Location


If you have a complaint about the sale of your policy or our website, please contact us via email on or write/call to the address/telephone provided above.

We will do our best to resolve your complaint within 8 weeks of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter with the Financial Ombudsman Service ( Our full Complaints Procedure is available on request.

For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.

UK Office:,
Parkview, 82 Oxford Road,
Uxbridge, UB8 1UX
Telephone: 0333 355 6184

Opening Hours

All Claims should be sent to:
White Horse Administration Services Ltd
Telephone: 0044 (0) 1733 224 845